Terms and Conditions


Eu Nickel Directives – All findings featured on this website fully comply with the E.U Nickel Directives.


Online Shop

We aim to make shopping on our website as easy as possible.
You can browse through the various categories, adding items to your shopping basket as you go, when you have finished shopping, simply proceed to checkout, and follow the instructions that take you to a secure payment area.

If you have any problems while navigating around the site, or any queries regarding the products, you can email us at info@kerrieberrie.com or telephone the shop on 01273 624285.


Phone Orders

You can also place an order with us by calling us on 01273 624285, where you can place your order and payment can be taken over the phone.

 

Shipping and Handling

Orders are sent via Royal Mail.

We aim to dispatch orders within 3 working days of receipt of payment.

UK mainland first class delivery charges

Orders below £30.00: £1.50

Orders above £30.00: FREE

UK mainland next day delivery charges

£6.50

International standard class delivery charges

£4.50

International tracked delivery charges

£9.50

Returns Policy

KerrieBerrie takes pride in our reputation for quality and service. If for any reason you are dissatisfied with your on-line purchase, we will be happy to help you with an exchange or refund.

Goods should be returned to:

KerrieBerrie - Online
10 Sydney Street
Brighton
BN1 4EN

Refunds can only be given on items received by us. We therefore suggest a form of recorded postage when returning items. Please quote the KerrieBerrie order number in a cover note, along with any returns.

 

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