Delivery & Returns
Please note, due to ongoing strike action at Royal Mail, it is advisable to get your Christmas orders in nice and early – it helps our small business elves stay on top of things too!
Last UK posting dates for Christmas delivery as advised by Royal Mail are:
Friday 16th December: Royal Mail 1st Class Signed For (£3.50 or free on orders over £40)
Wednesday 21st December: Royal Mail Next Day Guaranteed (£8.50) For this service, select 'Express Delivery' at Checkout. Only orders placed before midday can be guaranteed Next Day delivery.
Select your chosen shipping option at the checkout.
Post-Christmas delivery details:
Shipping and Handling
Orders are sent via Royal Mail.
We aim to dispatch orders within 3 working days of receipt of payment.
UK mainland first class delivery charges
Orders below £40.00: £3.50
Orders above £40.00: FREE (1st Class Signed for)
International standard class delivery charges
Orders below £60.00: £8.50 (International Standard)
Orders over £60.00: FREE (International Standard)
KerrieBerrie takes pride in our reputation for quality and service. If for any reason you are dissatisfied with your on-line purchase, we will be happy to help you with an exchange or refund.
Goods should be returned to:
KerrieBerrie - Online
10 Sydney Street
Refunds can only be given on items received by us. We therefore suggest a form of recorded postage when returning items. Please quote the KerrieBerrie order number in a cover note, along with any returns.
Please note: due to hygiene reasons, we do not accept returns on earrings.