Delivery & Returns


Please note, due to ongoing strike action at Royal Mail, it is advisable to get your Christmas orders in nice and early – it helps our small business elves stay on top of things too!

Last UK posting dates for Christmas delivery as advised by Royal Mail are:

Friday 16th December: Royal Mail 1st Class Signed For (£3.50 or free on orders over £40)

Wednesday 21st December: Royal Mail Next Day Guaranteed (£8.50) For this service, select 'Express Delivery' at Checkout. Only orders placed before midday can be guaranteed Next Day delivery.

Select your chosen shipping option at the checkout.


Post-Christmas delivery details:

Shipping and Handling

Orders are sent via Royal Mail.

We aim to dispatch orders within 3 working days of receipt of payment.

UK mainland first class delivery charges

Orders below £40.00: £3.50

Orders above £40.00: FREE (1st Class Signed for)

International standard class delivery charges

Orders below £60.00: £8.50 (International Standard)

Orders over £60.00: FREE (International Standard)

Returns Policy

KerrieBerrie takes pride in our reputation for quality and service. If for any reason you are dissatisfied with your on-line purchase, we will be happy to help you with an exchange or refund.

Goods should be returned to:

KerrieBerrie - Online
10 Sydney Street

Refunds can only be given on items received by us. We therefore suggest a form of recorded postage when returning items. Please quote the KerrieBerrie order number in a cover note, along with any returns.

Please note: due to hygiene reasons, we do not accept returns on earrings. 


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